No win, no fee

Sold a property with a non-compliant septic tank?

Since the 2020 General Binding Rules, many older systems are unlawful. If this was not disclosed when you bought, the cost of putting it right may not be yours to bear.

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Do I have a claim?

You may be able to claim if:

  • You bought a property served by a septic tank or private drainage system
  • The system discharges to a watercourse, or is otherwise non-compliant
  • This was not disclosed, or was inaccurately described, before you bought
  • You purchased within the last six years

Free, no-obligation assessment

Septic Tank Negligence Claims

The General Binding Rules that took effect on 1 January 2020 made it unlawful for a septic tank to discharge directly to a watercourse. Systems that had operated for decades became non-compliant overnight, and replacing one with a compliant treatment plant commonly costs many thousands of pounds.

The problem is that buyers frequently discover this only after completion. Sellers are required to provide accurate information about drainage, and conveyancers are expected to raise the right enquiries for a property not on mains drainage. Where either failed, the cost of replacement may be recoverable rather than something you simply have to fund.

What you can claim for

Compensation is not just about the injury. We make sure every loss you have suffered is accounted for.

Replacement system

The cost of installing a compliant sewage treatment plant or connecting to mains drainage.

Groundworks and installation

Excavation, drainage field construction, reinstatement and associated site works.

Diminution in value

Where the defect has reduced what your property is worth.

Environmental remediation

Cleaning up contamination caused by an unlawful or failing discharge.

Expert and survey fees

Drainage surveys and expert reports needed to evidence non-compliance and cost.

Alternative arrangements

Tankering, temporary facilities or accommodation while replacement work is carried out.

How your claim works

01

Get in touch

Tell us what happened in a free, no-obligation call. We will tell you honestly whether you have a claim.

02

We build your case

We gather evidence, arrange any medical assessment you need, and handle the other side entirely.

03

We negotiate

We put your case to the opponent and push for the full value of your claim — not a quick, low offer.

04

You get paid

Your compensation is paid to you, with our agreed fee deducted. No win means no fee at all.

Frequently asked questions

It can be either, and sometimes both. A seller who gave inaccurate drainage information may be liable for misrepresentation; a conveyancer who failed to raise appropriate enquiries for an off-mains property may be liable in negligence. We assess both routes rather than assuming.

Ready to start your claim?

Speak to our team for free. We will tell you honestly where you stand — with no pressure and no obligation.

0808 273 0900