Is your landlord ignoring repairs?
If you have reported damp, mould, leaks or disrepair and nothing has been done, the law is on your side. We can force the repairs and claim compensation for what you have endured.
Do I have a claim?
You may be able to claim if:
- You rent from a council, housing association or private landlord
- You reported the disrepair and it was not fixed in a reasonable time
- The problem affects the structure, or heating, plumbing, gas, electrics or sanitation
- You have lived with it — or it has damaged your health or belongings
Free, no-obligation assessment
Housing Disrepair Claims
Your landlord — council, housing association or private — is legally responsible for the structure and exterior of your home, and for keeping heating, plumbing, gas, electrics and sanitation in working order. Those duties cannot be contracted out of, whatever your tenancy agreement says.
Damp and mould are not a lifestyle problem caused by drying washing indoors, whatever you may have been told. Persistent mould usually indicates a defect: penetrating damp, rising damp, a failed damp-proof course, or inadequate ventilation. All are the landlord’s responsibility to remedy.
A claim does two things at once. It compels the repairs to be carried out, and it compensates you for the period you have lived in unfit conditions.
What you can claim for
Compensation is not just about the injury. We make sure every loss you have suffered is accounted for.
The repairs, carried out
A court order compelling your landlord to put the disrepair right within a set timescale.
Compensation for inconvenience
Payment for the discomfort and loss of enjoyment of your home while it was in disrepair.
A rent rebate
Where part of your home was unusable, a proportion of the rent you paid can be returned.
Damaged belongings
Furniture, clothing, carpets and electricals ruined by damp, mould or water damage.
Health impact
Compensation where damp and mould have caused or aggravated respiratory conditions.
Increased bills
Higher heating costs caused by defective insulation, broken heating or draughts.
How your claim works
Get in touch
Tell us what happened in a free, no-obligation call. We will tell you honestly whether you have a claim.
We build your case
We gather evidence, arrange any medical assessment you need, and handle the other side entirely.
We negotiate
We put your case to the opponent and push for the full value of your claim — not a quick, low offer.
You get paid
Your compensation is paid to you, with our agreed fee deducted. No win means no fee at all.
Frequently asked questions
Ready to start your claim?
Speak to our team for free. We will tell you honestly where you stand — with no pressure and no obligation.